Language:
EnglishEspañolРусский한국어日本語简体中文Português

Privacy Policy for WhaleTrack

Last updated: Thu Apr 02 2026

Introduction

WhaleTrack ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

  • - Email Address: We collect your email address when you create an account for authentication and account management purposes
  • - Account Credentials: We collect and securely store hashed passwords for account authentication
  • - Wallet Addresses: We collect and store wallet addresses that you choose to monitor
  • - Device Information: We may collect device identifiers, operating system information, and app usage data
  • - Push Notification Tokens: We collect push notification tokens to send you alerts about whale transactions

Subscription and Payment Information

  • - Subscription Status: We collect information about your subscription status (active/inactive)
  • - Subscription Dates: We collect subscription start and expiry dates
  • - Transaction Identifiers: We collect purchase tokens and transaction IDs from Apple App Store and Google Play Store for subscription validation
  • - Product Information: We collect information about which subscription product you purchased
  • - Note: We do not collect or store your payment card information. All payments are processed through Apple App Store and Google Play Store, and we only receive transaction confirmation data

Automatically Collected Information

  • - Transaction Data: We collect and display blockchain transaction data from monitored wallets
  • - Usage Analytics: We may collect information about how you interact with the app
  • - Log Data: We collect log information when you use our app, including IP addresses and timestamps

How We Use Your Information

We use the collected information to:

  • - Account Management: Authenticate your identity and manage your account
  • - Email Communications: Send you password reset codes and important account notifications
  • - Subscription Management: Validate and manage your subscription status, process subscription renewals, and provide subscription-related services
  • - Service Delivery: Monitor blockchain transactions for specified wallet addresses
  • - Notifications: Send push notifications about whale transactions
  • - Service Improvement: Improve our app's functionality and user experience
  • - Customer Support: Provide customer support and respond to your inquiries
  • - Legal Compliance: Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • - Service Providers: We may share information with trusted third-party service providers who assist us in operating our app
  • - Legal Requirements: We may disclose information when required by law or to protect our rights
  • - Business Transfers: In the event of a merger or acquisition, user information may be transferred

Data Storage and Security

  • - Local Storage: Wallet addresses and preferences are stored locally on your device using AsyncStorage
  • - Backend Services: Account information, subscription data, and transaction data are stored securely in our backend database
  • - Password Security: Passwords are hashed using bcrypt with 12 salt rounds and are never stored in plain text
  • - Email Security: Email addresses are stored in lowercase format and used only for authentication and account management
  • - Security Measures: We implement appropriate security measures including encryption, secure authentication tokens, and access controls to protect your information
  • - Data Retention:
    • --- Transaction data is retained for up to 3 days for performance optimization
    • --- Account data is retained for as long as your account is active
    • --- Subscription data is retained for the duration of your subscription and as required by law
    • --- You may request deletion of your account and associated data at any time

Third-Party Services

Our app may integrate with third-party services:

  • - Payment Processors: We use Apple App Store and Google Play Store for subscription payments. These services process your payment information and we do not have access to your payment card details
  • - Email Services: We use Brevo (formerly Sendinblue) for transactional emails (password resets, account notifications)
  • - Blockchain Networks: We access public blockchain data (Ethereum)
  • - Push Notification Services: We use Expo's notification services
  • - Analytics: We may use analytics services to improve app performance
  • - Database Services: We use Supabase for secure data storage and management

Your Rights and Choices

You have the right to:

  • - Access: Access your personal information, including account and subscription data
  • - Correction: Correct inaccurate information in your account
  • - Deletion: Delete your account and associated data (note: subscription cancellation must be done through Apple App Store or Google Play Store)
  • - Data Portability: Request a copy of your data in a portable format
  • - Opt-out: Opt-out of push notifications (you can disable this in your device settings)
  • - Withdraw Consent: Withdraw consent for data processing (this may affect your ability to use the app)
  • - Account Management: Manage your subscription through your Apple App Store or Google Play Store account settings

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • - Email: err0rfrost@gmail.com
  • - Telegram: https://t.me/err0rFrost

Compliance

This Privacy Policy complies with:

  • - Apple App Store Guidelines
  • - General Data Protection Regulation (GDPR)
  • - California Consumer Privacy Act (CCPA)
  • - Other applicable privacy laws

*This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.*